Legal

Privacy Policy

Last updated: March 25, 2022

Responsible Party

Tobias Witzigmann, trustfultrading
Hochgratstr. 154, 88145 Hergatz, Germany
Email: info@trustfultrading.com
Imprint: trustfultrading.com/imprint

Overview of Processing

Data types processed: Inventory data, payment data, contact data, content data, contract data, usage data, meta/communication data.

Affected persons: Customers, communication partners, users.

Purposes of processing: Provision of contractual services, customer service, contact requests, reach measurement, feedback, marketing, user profiles, and online provision.

Legal Bases (GDPR)

Processing is carried out on the following legal bases:

Consent — Article 6(1)(a) GDPR
Contract fulfillment / pre-contractual inquiries — Article 6(1)(b) GDPR
Legal obligations — Article 6(1)(c) GDPR
Legitimate interests — Article 6(1)(f) GDPR

German BDSG and applicable state data protection laws additionally apply.

Security Measures

We implement appropriate technical and organizational measures in accordance with legal requirements. Data transmitted to and from our website is encrypted via SSL/TLS. We apply privacy-by-design principles when selecting hardware, software, and service providers.

Data Deletion

Data is deleted when the purpose of processing ceases or consent is revoked, unless retention is required by commercial or tax law. In such cases, processing is restricted to legally permissible purposes until deletion is possible.

Cookies

Cookies store information on your device and may be used for login status, shopping carts, analytics, and accessed content. Consent is obtained before setting non-essential cookies. Temporary (session) cookies are deleted when you leave; permanent cookies may be stored for up to two years. You may revoke consent at any time via your browser settings.

Web Hosting

This website is hosted by ALL-INKL (René Münnich, Friedersdorf, Germany). Server log files are retained for a maximum of 30 days, then deleted or anonymized. Processing is carried out on the basis of legitimate interests (Article 6(1)(f) GDPR).

Contact & Request Management

When you contact us via form or email, we process your name, email address, and message content to respond to your inquiry. Data is processed on the basis of Article 6(1)(b) and (f) GDPR and deleted after the inquiry is resolved, unless statutory retention periods apply.

Web Analytics

We use Google Analytics and Google Tag Manager (Google Ireland Limited, Dublin / Google LLC, Mountain View, USA) to evaluate visitor behaviour pseudonymously. IP addresses are shortened (pseudonymized). No direct user identification (name/email) is stored. Legal basis: Consent (Article 6(1)(a) GDPR).

Opt-out: tools.google.com/dlpage/gaoptout

Online Platforms & Services

Courses and digital products are offered through third-party platforms (ablefy / elopage GmbH). Their own privacy policies apply to data processed on those platforms.

Social Media

We maintain presences on Instagram, Facebook, Twitter, and YouTube. User data may be processed outside the EU on these platforms. For Facebook Page insights, joint responsibility applies with Meta Platforms Ireland Limited under their Page Insights agreement.

Embedded Content

This website may embed YouTube videos (Google Ireland Limited / Google LLC). By interacting with embedded content, your IP address is transmitted to the respective provider. Legal basis: Consent (Article 6(1)(a) GDPR) or legitimate interests (Article 6(1)(f) GDPR).

Your Rights (GDPR Articles 15–21)

Right of access — request confirmation and a copy of your personal data
Right to rectification — request correction of inaccurate data
Right to erasure — request deletion of your data
Right to restriction — request restriction of processing
Right to data portability — receive data in a structured, machine-readable format
Right to object — object to processing under Articles 6(1)(e)/(f) and to direct marketing
Right to withdraw consent — revoke given consent at any time
Right to lodge a complaint — with the competent supervisory authority